March 2025
Customer Behavior Analytics
Covered purchase pattern analysis, retention metrics, and customer lifetime value calculations. Participants learned to segment customers by behavior rather than just demographics, then practiced building predictive models for churn risk.
February 2025
Supply Chain Cost Analysis
Examined inventory costs, transportation expenses, and supplier performance metrics. The workshop included case studies from retail and manufacturing showing how companies reduced costs while maintaining service levels through better data analysis.
January 2025
Sales Performance Metrics
Deep dive into sales funnel analysis, conversion rates, and revenue attribution. We explored how to track performance across different channels and regions, plus methods for forecasting based on historical patterns and market conditions.
December 2024
Risk Assessment Frameworks
This session focused on identifying and quantifying business risks through data analysis. Participants learned to build risk matrices, conduct scenario analysis, and communicate findings to stakeholders who need to make decisions under uncertainty.
